byMaud
+33 (0)6 64 33 77 51
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Terms of delivery

The gift-wrapping option

gift-wrapping In the basket of your order, the "gift-wrapping" option is proposed, for the purchased articles. This service will be charged €1.50 tax. By Maud will pack your purchases carefully in silk-paper and wrapped paper.  If you wish, you can also have a gift card add to your parcel for free. For that, just write your message in the “text zone” that appeared when you select “gift pack”. The message will be copied on a white card, and add to your parcel.



Free delivery

Free shipping from €85 Free shipping over 85 € of purchase (excluding shipping charges) is only available in France and the EEC. North America, South America, Asia, Africa and Oceania are excluded. (Please note that vouchers are not taken into account for the calculation of the free shipping).

 

 

The delivery of your package 

Orders are generally dispatched after 8 working days of manufacturing, except during holidays (10 days). The carrier is the French Post.

The shipping cost is calculated automatically according to the place of delivery and the weight of the parcel. Shipping costs include packaging (excluding gift-wrapping), and handling. We advise you to group your items in one order, because we can’t add different orders, to calculate the shipping cost.


 

Methods of delivery

1- International delivery

 

Economical parcel in the EEC  Transporteur La Poste : colis eco CEE

byMaud wrap your order either in tearproof and waterproof polyethylene envelope or in a standardized box, up to 2kg. No insurance, and the company disclaims any liability for loss of parcels.

Carrier: The French Post


Colissimo in the EEC, Switzerland and Norway   French Post

byMaud wrap your order in tear and waterproof polyethylene envelope to 4kg. Your order will be delivered against signature, it is monitored and ensured (23 € / kg)
Carrier: The French Post


Word Colissimo  French Post

byMaud wrap your order either in tearproof and waterproof polyethylene envelope or in a standardized box up to 4kg. Your order will be delivered against signature, it is monitored and insured (23 € / kg)
Carrier: The French Post
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2- National delivery (France)

Withdrawal at the the workshop Withdrawal at the workshop byMaud

This withdrawal is free and it is directly in the workshop where byMaud makes her creations,

the workshop is located at : 15 rue de l'Orangerie - 78000 - Versailles - France.



"Lettre Max " (France only) French Post

The items are packed in a special envelope with a tracking number. “Lettre MAX” are delivered without signature.

The cost varies between € 4.15 and € 5.25 depending on the weight of the shipped items. Compensation for loss is between € 13 and € 16

Carrier: The French Post

 


"So Colissimo" (France only)  French Post

The choice of 5 delivery solutions and a wide network of collecting points, anywhere in France:
    - Delivery at the address of your choice between 8 and 13h
    - Delivery by appointment between 17h and 21.30 at an address of your choice
    - Delivery in one of 31 Cityssimo areas, only in Paris
    - Delivery in one of the 10,000 post offices of your choice
    - Delivery in one of our shop partners network.
Carrier: The French Post



Overseas (DOM- TOM only)  French Post

The items are packed in a special mail envelope with a tracking number. “Lettre MAX” are delivered without signature. 

The cost varies between € 5.55 and € 11.2 according to the weight of the items shipped. Compensation for loss is between € 13 and € 23.

Carrier: The French Post

 

byMaud wrap your order in tear and waterproof polyethylene envelope or a standardize box up to 5kg. Your order will be delivered without signature, within 48 hours (2 days), there is a tracking number and the insurance is 23 € / kg.
Carrier: The French Post